Testimonials

Quick service. Computer was very slow before, working better than new. Thanks Colin!

School project due tomorrow, file corrupted.  Colin for FREE tells me to check my auto save folder. Seriously?  Thank you!~

I am a business owner, I rely on my computer for everything, and I had a crash! Colin, you and your team did amazing work, recovered all my important data and saved the day! Fatal Exceptions is the only place I would trust my business computer needs to. Thank you for all your support and excellent advice over the years!

Colin we cannot thank you enough!  Prompt and reasonable prices but most of all you recovered our lost wedding photographs. thank you thank you thank you

Colin with Fatal Exceptions Inc. provides superior customer service and has been my first contact for computer needs over the past 10 years. Colin has exceptional skills and is a technology natural. I highly recommend his services. Thank you Colin!

Issues with my PC recently and chose Colin to solve my problems. He sourced the issues both hardware, software and system related, gave a concise analysis and the recommended fix. It’s a new machine and I’m very pleased with the final outcome… Most refreshingly the quote was what I paid. I recommend Colin 100%!

Colin provides excellent, knowledgeable and fast service, always!

Colin has been my savior on many occasions, and always arrives in a timely manner. I couldn’t live without his services.  Long time client.

Colin created a whole new website for my business. I can’t say enough about his creative work, his patience, his knowledge and skill set. I was equally impressed with how Colin would share in my excitement. He treated my website as if it was his own! I can be a pretty demanding client and Colin was able to accommodate my needs and in a very timely manner! If you want a great website AND great long term support, look no further! Thanks Colin!

It’s about time.  I have used many local computer people and now I have found my guy.

A “Fatal Exception” had occurred! Everything working great now! Fast and reasonable cost on repair. will use you again

Colin,

I can’t even start to explain how much I appreciate how much work and passion you put into my website. This is a project I was very nervous to start due to my lack of computer abilities, so the fact that I feel so confident working on the site now blows my mind! You are a excellent teacher with a lot of patience!  From the bottom of my heart, THANK YOU!

Colin is personable, professional and ethical – I would absolutely recommend him for computer repairs in St. Albert and surrounding areas. I was concerned about a virus on my Macbook Pro. When I called, he answered my call promptly, accommodated a same day drop off, and kept me apprised of the diagnostics throughout the day. Unfortunately, the results of the diagnostics were not promising. As such, he did not want me to spend money with him, unless he was 100% positive his approach could permanently repair the problem. Instead he referred me to Apple and did not charge me for his diagnostics. I am saddened that I couldn’t give him my business with this problem, but absolutely appreciate his honesty and integrity. Thanks Colin!

I am completely dependent on my computer to run my small business.  As we all know computers can have a mind of their own and not being computer savvy makes it necessary to have a computer hero. Colin is my computer hero and besides being very accessible, prompt to return messages and is there on ‘my time’ he is also a talented webhost and designer. I am very proud of the web site he designed for me (actually the second one). I highly recommend Colin and now that you have tried the rest I encourage you to try the best – you will not be disappointed. Thanks for the prompt, professional service Colin – keep up the good work and please, please don’t ever go away.

It is with pleasure that I applaud the great service and helpful advice that Colin provided in dealing with my computer problems. He is willing to go above and beyond the immediate problems at hand and provide great advice on the life expectancy of hardware, my computer being fairly old, so I will seek his input when and if I start looking for a new computer. I feel I could trust his advice without a problem. I feel much more confident now that I have my computer back and working faster than ever before, so thank you Colin. I agree with others that he is a five star performer.

Thanks to our neighbor for recommending you.

My computer caught a very bad virus and crashed to the point that I could not even turn it on. Called numerous computer service technicians but the labour charges and data back up fee were very high. However, Colin fixed my computer and it’s working like new again (plus he was able to save all my files, pictures, music, etc), and is considerably cheaper than any other place I called. Thank you Colin! I will definitely use your services in the future.

E-mailed Colin about possibly doing some upgrading to my Desktop as I was having trouble running some games. He replied promptly, and set-up a time for me to drop my computer off for evaluation. Within four hours of me dropping my PC off, he called back with a solution and price. Not only that, but I was able to pick my PC back up just a short while later, THE SAME DAY. Fantastic services, pricing was great, and I will definitely be going back to Fatal Exceptions for any future computer needs I require. 10/10 on all fronts!!

What great service!! Colin was extremely knowledgeable, polite, and responsive. After a different computer repair company tried and failed to fix our computer issue (making things worse!), we called Colin and he was very quick to help. We left our computer with him for a free quote on a Friday afternoon and we had our computer back and totally fixed by Saturday morning…for a much lower price than other computer repair places were quoting too. We will trust Colin with any computer issues going forward and we will not hesitate to refer our friends and family to him as well.

Colin is very talented and knowledgeable when it comes to computers and new technology. We have been using Fatal Exceptions for the past 8 years for all of our computer problems, purchasing of new equipment and moreover the beautiful website that he created – just another talent that Colin possess. He is very easy to get a hold of and has always been there for us especially when a crisis arises. We have no hesitation recommending him to any person or business. Thanks Colin for all your hard work – it never goes unnoticed!

Colin Moser of Fatal Exceptions Inc. has provided me with excellent service which is custom tailored to the needs of my organization and personal computer requirements.  I have a Voodoo Omen / HP which I use for business and gaming.  It is a very powerful machine while also being unique in that it is the only Voodoo Machine HP has ever built in this configuration. It is very powerful and fast in either business or gaming simulations.  Like all computer however it can has its wrinkles on occasions. This is where Colin steps in and provides a computer service at a high level which is customer serviced based and gets me operational again. Fatal Exceptions are knowledge based and performance driven. I would not hesitate in recommending Fatal Exceptions Inc.

Wealth of knowledge, timely service, friendly guy. My go to save me from my own “Whoopse…”

Fatal Exceptions Inc is just plain AWESOME!  I received a phone call from Colin within 2 minutes of me emailing the Fatal Exceptions website with my issue of our Office Server being unresponsive.  He quickly tried to troubleshoot with me on the phone to see if it was just a minor issue, but we found that he needed to come to the office to diagnose a more serious issue.  He worked swiftly, without wasting time and provided us with a full repair and recovery to our servers.  Colin is extremely knowledgeable and ready to assist.  Highly recommended!

I had some issues with my computer, I took it to a repair place in St. Albert, they quoted me an outrageous price to “fix” it. When I brought it to Colin at Fatal Exceptions for a 2nd opinion, it turned out there was only a minor problem (which the competition didn’t even find!) he had me up in running in less than a day, and at a very reasonable rate! I can’t thank you enough, Colin you are honest and reliable! I will use your services again.