Testimonials

Testimonials

Thank you Colin at Fatal Exceptions! Right from our first meeting it was pretty clear that you strive on providing great quality customer service. It has been terrific working with someone so reliable and creative making it fun with great ideas. Started out with a few questions to get some ideas from me, you ran with it and created exactly what i imagined. Something simple and not so busy. Today we launched the web page for Grosvenor Coin Laundry & Done For You Services. I can’t tell you how excited I am for the business and staying in touch with you for future updates and additions. Cheers to Keeping It Clean!

Wanda Short – Grosvenor Laundromat

Grosvenor Laundomat

Our family computer was hit by a nasty virus (kids vs the computer). Not only was Colin fast he was honest and fair. Now our computer is working better than the day we opened it! Thank you Colin!

Nancy, St Albert

Thank You Colin for all your extra work and efforts with our website and helping make dreams come true.

Brian C & Alvin K, St. Albert

Colin with Fatal Exceptions Inc. provides superior customer service and has been my first contact for computer needs over the past 10 years. Colin has exceptional skills and is a technology natural. I highly recommend his services. Thank you Colin!

Chris A, Edmonton

My computer caught a very bad virus and crashed to the point that I could not even turn it on. Called numerous computer service technicians but the labour charges and data back up fee were very high. However, Colin fixed my computer and it’s working like new again (plus he was able to save all my files, pictures, music, etc), and is considerably cheaper than any other place I called. Thank you Colin! I will definitely use your services in the future.

Liz Pantin, Edmonton

We find Colin and Fatal Exceptions services the best you can find. Colin himself is courteous and on top of that he is very computer wise. We as a family would recommend Fatal Exceptions to anyone looking for superior computer service. Carol and Wayne Jones

Wayne Jones, St. Albert

My computer had not been working very well and I had even seen the dreaded blue screen, I rely on my computer everyday for work and school. Colin from Fatal Exceptions not only saved my precious data and fixed all the problems, but my computer is better than it was when it was new! Thanks Colin!

Nicki M, Edmonton

Colin we cannot thank you enough! Prompt and reasonable prices but most of all you recovered our lost wedding photographs. thank you thank you thank you

Laura T, Edmonton

Colin provides excellent, knowledgeable and fast service, always!

Crystal Baldwin

D-TRAC Construction

My computer is my business and time is money after all. I’ve tried other computer recovery business’s and they always quote time frames that don’t work with my schedule. Colin has always been prompt and got my computer back to me as soon as he could which didn’t result in me having down time. His services will definitely be used again anytime I need computer help.

Mark Bentley, Edmonton

E-mailed Colin about possibly doing some upgrading to my Desktop as I was having trouble running some games. He replied promptly, and set-up a time for me to drop my computer off for evaluation. Within four hours of me dropping my PC off, he called back with a solution and price. Not only that, but I was able to pick my PC back up just a short while later, THE SAME DAY. Fantastic services, pricing was great, and I will definitely be going back to Fatal Exceptions for any future computer needs I require. 10/10 on all fronts!!

Matthew Chan

I can’t express how lucky I am to have found Colin and Fatal Exceptions. Colin is unbelievable at what he does. Saved me in a big way by recovering data that I thought was lost forever. His expertise and service make him the person to see when you have any issue with your PC or Mac. Would recommend him to anyone in need.

Mike Tavaroli

Colin is personable, professional and ethical – I would absolutely recommend him for computer repairs in St. Albert and surrounding areas. I was concerned about a virus on my Macbook Pro. When I called, he answered my call promptly, accommodated a same day drop off, and kept me apprised of the diagnostics throughout the day. Unfortunately, the results of the diagnostics were not promising. As such, he did not want me to spend money with him, unless he was 100% positive his approach could permanently repair the problem. Instead he referred me to Apple and did not charge me for his diagnostics. I am saddened that I couldn’t give him my business with this problem, but absolutely appreciate his honesty and integrity. Thanks Colin!

Rachel Dunn, St. Albert

Fantastic service!! Had an external hard drive die on me, wouldn’t even spin. Colin saved every file. Laptop crashed, fixed that too. He built one website for me and he is working on another, and the work is amazing! Very patient and thorough, took the time to learn about my business before working to meet my needs. Would recommend to anyone!

Kris Marcotte

Rhythm Method Music

What great service!! Colin was extremely knowledgeable, polite, and responsive. After a different computer repair company tried and failed to fix our computer issue (making things worse!), we called Colin and he was very quick to help. We left our computer with him for a free quote on a Friday afternoon and we had our computer back and totally fixed by Saturday morning…for a much lower price than other computer repair places were quoting too. We will trust Colin with any computer issues going forward and we will not hesitate to refer our friends and family to him as well.

Chris N, St. Albert

Everybody else said it couldn’t be done. I called everyone local and you were the only one who offered hope. All my families memories have been recovered. thank-you Colin, the Angrli family

Karen P, St. Albert

Thanks to our neighbor for recommending you.

Amanda L, St. Albert

Wealth of knowledge, timely service, friendly guy. My go to save me from my own “Whoopse…”

Ben K

Colin has been my savior on many occasions, and always arrives in a timely manner. I couldn’t live without his services. Long time client.

Patti Caplan, St. Albert

I am completely dependent on my computer to run my small business. As we all know computers can have a mind of their own and not being computer savvy makes it necessary to have a computer hero. Colin is my computer hero and besides being very accessible, prompt to return messages and is there on ‘my time’ he is also a talented webhost and designer. I am very proud of the web site he designed for me (actually the second one). I highly recommend Colin and now that you have tried the rest I encourage you to try the best – you will not be disappointed. Thanks for the prompt, professional service Colin – keep up the good work and please, please don’t ever go away.

Bev Halisky St. Albert

Owner Driving Miss Daisy

Fatal Exceptions has helped International Training Services Ltd. grow as a result of the expertise of Colin Moser. The web site developed by Fatal Exception is invaluable for the future prosperity of my company. It is assisting my company in developing well thought out marketing strategies. If you or your company want professional marketing, advertising and a professional presentation of the services that you offer, I would, will and do recommend Fatal Exception as the experts in design of websites and/or computer support required to effectively implement the services of your company. Thank you Colin.

International Training Services Ltd.

International Training Services Ltd.

I had some issues with my computer, I took it to a repair place in St. Albert, they quoted me an outrageous price to “fix” it. When I brought it to Colin at Fatal Exceptions for a 2nd opinion, it turned out there was only a minor problem (which the competition didn’t even find!) he had me up in running in less than a day, and at a very reasonable rate! I can’t thank you enough, Colin you are honest and reliable! I will use your services again.

Michael H, St. Albert

Thank you Colin for recovering all of my data! I had tried with 3 other companies in the city and no one could do what you did! You offer a great service and I will use you again!

Darcy C, Edmonton

School project due tomorrow, file corrupted. Colin for FREE tells me to check my auto save folder. Seriously? Thank you!~

Robyn

Colin is very talented and knowledgeable when it comes to computers and new technology. We have been using Fatal Exceptions for the past 8 years for all of our computer problems, purchasing of new equipment and moreover the beautiful website that he created – just another talent that Colin possess. He is very easy to get a hold of and has always been there for us especially when a crisis arises. We have no hesitation recommending him to any person or business. Thanks Colin for all your hard work – it never goes unnoticed!

Lori Lucki, Edmonton

Lucki's Exercise Equipment Ltd.

I am a business owner, I rely on my computer for everything, and I had a crash! Colin, you and your team did amazing work, recovered all my important data and saved the day! Fatal Exceptions is the only place I would trust my business computer needs to. Thank you for all your support and excellent advice over the years!

Candice, St Albert

I was very nervous in regards to creating a new web site and logo. Colin and his team made it easy and fun! I am now comfortable updating the site myself and thrilled with my new logo. Colin and his team listened to my unique needs and implemented the vision I had. I look forward to working with Colin and his team in the future.

Anabella Meger

Butterfly Counselling Services

Colin Moser of Fatal Exceptions Inc. has provided me with excellent service which is custom tailored to the needs of my organization and personal computer requirements. I have a Voodoo Omen / HP which I use for business and gaming. It is a very powerful machine while also being unique in that it is the only Voodoo Machine HP has ever built in this configuration. It is very powerful and fast in either business or gaming simulations. Like all computer however it can has its wrinkles on occasions. This is where Colin steps in and provides a computer service at a high level which is customer serviced based and gets me operational again. Fatal Exceptions are knowledge based and performance driven. I would not hesitate in recommending Fatal Exceptions Inc.

Ralph B. Johnston, Edmonton

A “Fatal Exception” had occurred! Everything working great now! Fast and reasonable cost on repair. will use you again

Joyce P, Sturgeon County

Colin,

I can’t even start to explain how much I appreciate how much work and passion you put into my website. This is a project I was very nervous to start due to my lack of computer abilities, so the fact that I feel so confident working on the site now blows my mind! You are a excellent teacher with a lot of patience! From the bottom of my heart, THANK YOU!

Christy Hutchinson

Owner , Head of Costume Theatre Garage

Quick service. Computer was very slow before, working better than new. Thanks Colin!

Diane A, Sherwood Park

Issues with my PC recently and chose Colin to solve my problems. He sourced the issues both hardware, software and system related, gave a concise analysis and the recommended fix. It’s a new machine and I’m very pleased with the final outcome… Most refreshingly the quote was what I paid. I recommend Colin 100%!

James Rochat

Colin created a whole new website for my business. I can’t say enough about his creative work, his patience, his knowledge and skill set. I was equally impressed with how Colin would share in my excitement. He treated my website as if it was his own! I can be a pretty demanding client and Colin was able to accommodate my needs and in a very timely manner! If you want a great website AND great long term support, look no further! Thanks Colin!

Carmen Jubinville, Legal

It’s about time. I have used many local computer people and now I have found my guy.

Suzanne, St. Albert

Have been using Colin for years! A wealth of knowledge and always 10 minutes early!

Scott E.

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