Managed remotely, most of the time
Updates, antivirus, email, printers and the small daily problems handled in remote sessions, so most issues are fixed the same day without a visit or an hourly drive charge.
Business IT for small businesses
Your office’s computers, server, network, backups and website looked after by one local person, remotely most days and on-site when it matters.
One local person who knows your whole setup. Most of the work happens remotely, in sessions your staff can watch; the hands-on work happens on site, by appointment. The server, the network, the computers, the backups, the email, the domain and the website, with one phone number for all of it, since 2000.
- Remote first. Updates, antivirus, email, printers and the daily small things, usually fixed the same day without a visit.
- On-site when it matters. New computers, a server, a network closet, a new office: scheduled, planned, done properly.
- Backups made by hand and verified. For the data that would end a business if it vanished, we do not trust a checkbox; we make the backup and prove it restores.
- Honest scope. If something is better handled by a specialist, we say so and help you find one.
Sound familiar? We fix these every day.
- Our office computers are a mess
- We don’t know if our backup works
- A new employee needs a computer set up
- The Wi-Fi drops in the back office
- Our server is making a noise
- Our old IT guy disappeared
- We need a new office wired up
What it covers
On-site by appointment
When hands are needed, a technician at your office on a scheduled day: new computers, a server, a network closet, a move to a new space.
Backups you can actually restore
Local and cloud backups set up, then checked. For businesses that cannot afford to find out the hard way, we make important backups by hand on a schedule and verify they restore.
Office setups and new hires
A new office wired and configured, or one new desk ready for Monday: computer, accounts, email, printers, shared folders, done before they walk in.
Servers, networks and Wi-Fi
Servers that stay up, networks that reach every corner, firewalls set properly, remote access for staff who work from home.
Bulk repairs on the bench
A batch of office machines dropped off and returned tested the same or next day, faster than fixing them one at a time at your desks.
Email, domains and websites
Business email at your domain, the domain itself, and the website, looked after by the same person who looks after the computers.
Security without the fear
Sensible protection for a small business: two-step sign-in, patched computers, a plan for when someone clicks the wrong thing, explained without jargon.
How it goes
A free walk-through
We look at what you have, on site or remotely, and tell you what matters first.
A plan you can read
Priorities, a fixed price for the setup work, and what ongoing support looks like.
Setup and clean-up
Backups first, then the computers, the network and the accounts, with minimal disruption.
Looked after
Remote maintenance, a schedule for the hands-on work, and a phone that gets answered.
Questions we get
Do we need a contract?
No. Many businesses use us as needed. Others prefer a monthly arrangement with scheduled maintenance and faster response; we quote both after the free walk-through.
Can you manage everything remotely?
Most of it, yes: updates, monitoring, email, user accounts and the daily problems. Hardware, cabling and new setups are on-site visits by appointment.
What about our backups?
We set them up, and then we test them, because a backup that has never been restored is a hope, not a backup. For critical data we make and verify backups by hand on a schedule you choose.
We have Macs and PCs. Is that a problem?
No. Mixed offices are normal and we support both, plus the printers, phones and cloud services in between.
Can you also look after our website?
Yes, and it is simpler that way: one person who knows the domain, the email, the website and the computers.
Ready when you are. Call, or book a time that suits you.